FAQs

What kinds of products do you sell?

We offer a wide variety of sex toys and accessories for all preferences — solo, couples, beginner to advanced. From vibrators to bondage gear, we’ve got you covered.

Is shopping on your site discreet?

Absolutely. All orders are shipped in plain packaging with no indication of what’s inside or where it came from.

Can beginners use your products?

Yes! We carry plenty of beginner-friendly options with guides and product descriptions to help you feel confident.

How do I choose the right toy for me?

Think about what you’re curious about or want to explore. Read product reviews, check the product descriptions, and don’t hesitate to contact us for suggestions.

Is there a warranty on your toys?

Some toys do come with a manufacturer’s warranty. Check the product page for details or contact us for help with any issues.

How long does delivery take?

Delivery times vary by location, but we usually ship within 1–2 business days. You’ll get tracking info once it’s on the way.

Is shipping discreet?

Yes! Packaging is plain and discreet — no logos, no hints, just your order.

Do you offer international shipping?

We currently ship to [insert countries]. More coming soon!

Can I track my order?

Of course. You’ll receive a tracking number as soon as your order ships.

What should I do if my order hasn’t arrived?

If your order is late, check the tracking info first. Still no luck? Contact us and we’ll sort it out.

What happens if my package gets lost?

We'll do everything we can to find it or replace it. Your satisfaction is our top priority.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and select alternative gateways depending on your location.

Is my payment secure?

Yes. We use encrypted payment systems to protect your personal and financial data.

Will the charge show on my bank statement?

It will appear under a discreet name. Nothing embarrassing, promise.

Can I change or cancel my order?

If it hasn’t shipped yet, contact us right away and we’ll do our best to help.

I haven’t received an order confirmation — what now?

Check your spam/junk folder. Still nothing? Contact us and we’ll resend it.

How do I clean my sex toys?

Use warm water and toy cleaner or mild soap. Always clean before and after use.

Can I share sex toys?

Only if you're using condoms on them or cleaning thoroughly between uses.

Are your toys body-safe?

Yes — we stock only high-quality, body-safe materials like silicone, ABS plastic, and stainless steel.

Can I use sex toys while pregnant?

In most cases, yes — but always consult your doctor for personalized advice.

What lubricants should I use?

Water-based lube is safe for all toys. Avoid silicone-based lube with silicone toys unless stated otherwise.

Are sex toys allowed on airplanes?

Yes, but we recommend removing batteries and keeping toys in your carry-on. TSA might raise an eyebrow, but they’re used to it.

Will anyone know I’ve ordered from you?

Nope. Everything — from your bank statement to the packaging — is designed to keep your business private.

Is my personal information safe?

Absolutely. We follow strict privacy protocols and use encrypted systems to protect your data.

Do you sell customer data?

Never. Your information stays between us.

Can I delete my account?

Yes, just email us and we’ll remove all your info upon request.

What is Kinkster?

We’re your go-to online destination for curated sex toys, discreet delivery, and an empowering shopping experience.

Why choose Kinkster?

Because we combine top-tier quality, playful attitude, and a judgment-free zone for all your pleasure needs.

Do you offer support for choosing toys?

Yes! Chat with us or drop a message — we’ll guide you through your options with no pressure.

Are your products tested?

We only stock items from verified, quality-tested manufacturers. Your safety is our priority.

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